Last Updated: March 6, 2025
1. Introduction
Welcome to Insider Society™ (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Services”).
At Insider Society™, we craft customized itineraries for travelers visiting Tulum, helping them experience the best the area has to offer. As expats living in Tulum, we founded Insider Society™ to ensure visitors have safe, genuine, and full local experiences.
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
Personal Information you provide to us:
- Contact information (name, email address, phone number)
- Account information (username, password)
- Profile information (travel preferences, interests)
- Travel details (dates, group size, special requirements)
- Payment information (processed through secure third-party payment processors)
- Communications you send us
Information Collected Automatically:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, links clicked)
- Location data (with your consent)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Provide, maintain, and improve our Services
- Process and fulfill your itinerary requests
- Communicate with you about our Services
- Personalize your experience
- Process payments
- Send promotional materials (with your consent)
- Ensure the security of our Services
- Comply with legal obligations
- Analyze usage patterns to enhance our Services
4. Sharing Your Information
We may share your information with:
- Service providers who perform services on our behalf
- Business partners (with your consent)
- Legal authorities when required by law
- In connection with a business transaction (merger, acquisition, or sale)
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
7. Children’s Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
12. Meta App Integration
If you choose to use our Meta application, additional information may be collected and shared with Meta in accordance with their privacy policy. This may include:
- Profile information from your Meta account
- Usage data related to your interactions with our app
- Information you provide through the app
We only request permissions that are necessary for the functioning of our app. You can review and manage these permissions through your Meta account settings.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Insider Society™
Email: privacy@insidersociety.com
Address: [Your Physical Address in Tulum]
14. Legal Basis for Processing (for EEA, UK, and Brazil Users)
For users in the European Economic Area (EEA), United Kingdom, and Brazil, we process your personal information based on the following legal grounds:
- Performance of a contract when we provide you with our Services
- Your consent for specific processing activities
- Our legitimate interests, which do not override your fundamental rights and freedoms
- Compliance with legal obligations